US Patent Issued to International Business Machines on Feb. 17 for "Synthesis of personalized conversational automation agents" (Massachusetts, Texas Inventors)

ALEXANDRIA, Va., Feb. 17 -- United States Patent no. 12,555,571, issued on Feb. 17, was assigned to International Business Machines Corp. (Armonk, N.Y.).

"Synthesis of personalized conversational automation agents" was invented by Praveen Venkateswaran (Cambridge, Mass.), Nigel Steven Fernandez (Sunderland, Mass.), Yara Rizk (Cambridge, Mass.), Vatche Isahagian (Belmont, Mass.) and Vinod Muthusamy (Austin, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "According to one embodiment, a method, computer system, and computer program product for software agent synthesis is provided. The present invention may include generating one or more training examples from historical data and software agents; training, ...