US Patent Issued to International Business Machines on Feb. 17 for "Software product optimization identification through natural language processing" (New York, Georgia, Minnesota, Texas Inventors)

ALEXANDRIA, Va., Feb. 17 -- United States Patent no. 12,555,129, issued on Feb. 17, was assigned to International Business Machines Corp. (Armonk, N.Y.).

"Software product optimization identification through natural language processing" was invented by Melanie Dauber (Oceanside, N.Y.), Zachary A. Silverstein (Georgetown, Texas), Jeremy R. Fox (Georgetown, Texas), Jacob Ryan Jepperson (St. Paul, Minn.) and Logan Bailey (Atlanta).

According to the abstract* released by the U.S. Patent & Trademark Office: "Software product optimization is provided. Expressed sentiment in a set of opted in user-to-user business-related conversations among a group of users corresponding to an entity is associated with a software product in response to determin...