US Patent Issued to Insight Direct USA on June 16 for "Negotiation training framework using generative artificial intelligence" (Arizona, New Jersey Inventors)

ALEXANDRIA, Va., June 16 -- United States Patent no. 12,657,396, issued on June 16, was assigned to Insight Direct USA Inc. (Chandler, Ariz.).

"Negotiation training framework using generative artificial intelligence" was invented by Amol Ajgaonkar (Chandler, Ariz.) and Joseph Raymond Flynn (Hackettstown, N.J.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system for training a user for a conversational encounter with a customer receives encounter-defining parameters via a user interface. The encounter-defining parameters are descriptive of attributes of the conversational encounter. The system formats the encounter-defining parameter for transmission to a large language model (LLM). The LLM receives the in...