ALEXANDRIA, Va., Sept. 24 -- United States Patent no. 12,743,585, issued on Sept. 22, was assigned to GRABTAXI HOLDINGS PTE. LTD. (Singapore).
"System and method for recognizing sentiment of user's feedback" was invented by Christian Michel Coffrant (Singapore).
According to the abstract* released by the U.S. Patent & Trademark Office: "According to various embodiments, a system for recognizing a sentiment of a user's feedback is provided. The system comprises: an encoder configured to receive an input text for the user's feedback, break up the input text into text tokens, and encode each text token; and a decoder connected to the encoder and configured to output a sentiment score for the input text, wherein the encoder is further configu...