US Patent Issued to Genesys Cloud Services on June 23 for "Technologies for generating optimized event sequence indices for real-time event flow visualizations and analytics" (American, Irish Inventors)

ALEXANDRIA, Va., July 15 -- United States Patent no. 12,665,969, issued on June 23, was assigned to Genesys Cloud Services Inc. (Menlo Park, Calif.).

"Technologies for generating optimized event sequence indices for real-time event flow visualizations and analytics" was invented by Ankit Pat (Menlo Park, Calif.) and Maciej Dabrowski (Galway, Ireland).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method for generating an inverted search index for event sequence visualization may include determining, from an event sequence dataset containing event sequences and events, event pair combinations based on identified unique singleton events. The method may further include establishing a positional ordering for ea...