US Patent Issued to Genesee Valley Innovations on Dec. 2 for "Method and system for facilitating an enhanced search-based interactive system" (Canadian, American Inventors)

ALEXANDRIA, Va., Dec. 2 -- United States Patent no. 12,488,189, issued on Dec. 2, was assigned to Genesee Valley Innovations LLC (Santa Clara, Calif.).

"Method and system for facilitating an enhanced search-based interactive system" was invented by Edward P. Stabler (Colwood, Canada), Charles L. Ortiz Jr. (Fremont, Calif.) and Gaurang R. Gavai (San Francisco).

According to the abstract* released by the U.S. Patent & Trademark Office: "Embodiments described herein provide a system for facilitating efficient troubleshooting for a product. During operation, the system can identify an artificial-intelligence- (AI-) based dialog model operating based on a structured representation, which can indicate sequential troubleshooting steps to be perf...