US Patent Issued to DISH Network on July 14 for "Issue reporting by a receiving device" (Colorado Inventor)

ALEXANDRIA, Va., July 14 -- United States Patent no. 12,684,198, issued on July 14, was assigned to DISH Network LLC (Englewood, Colo.).

"Issue reporting by a receiving device" was invented by Sanket Rege (Englewood, Colo.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A technique is described for improved issue reporting by a receiving device such as a set-top boxes for satellite and cable television services. In an example embodiment, the receiving device generates an issue report based on internal operational logs, captured screens and/or video of a visual output, and a recording of the user's voice that includes a description of the issue they are experiencing. This issue report can be generated as an ob...