US Patent Issued to DISH Network on Feb. 3 for "Automated initiation of help session in a video streaming system" (Arizona Inventor)

ALEXANDRIA, Va., Feb. 3 -- United States Patent no. 12,542,722, issued on Feb. 3, was assigned to DISH Network LLC (Englewood, Colo.).

"Automated initiation of help session in a video streaming system" was invented by Jeffrey Barr (Chandler, Ariz.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems, devices and processes are provided to facilitate the delivery of video content in a video streaming system by facilitating the diagnosis and repair of internet gateway devices used in such video streaming systems. Specifically, the various embodiments provide a mechanism by which an end user of video streaming system can initiate the diagnosis and/or repair of the internet gateway device while maintaining the ...