ALEXANDRIA, Va., Sept. 30 -- United States Patent no. 12,750,286, issued on Sept. 29, was assigned to Dell Products LP (Round Rock, Texas).

"Generalized framework for network incident management" was invented by Gwenael Poitau (Montreal), Ibrahim Abu Alhaol (Nepean, Canada), Javad Mirzaei (Toronto), Rohit Arora (San Jose, Calif.) and Said Tabet (Austin, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "Generalized network incident management is disclosed. When an incident in a network is detected, a request is generated and sent to a prompt generator. The prompt generator generates a prompt based on the request, key performance indicators of the network, and a semantic state of the network, which is gener...