US Patent Issued to Dell Products on June 30 for "Automated request processing using ensemble machine learning framework" (Indian, American Inventors)

ALEXANDRIA, Va., July 16 -- United States Patent no. 12,670,318, issued on June 30, was assigned to Dell Products LP (Round Rock, Texas).

"Automated request processing using ensemble machine learning framework" was invented by Srishti Gupta (Rohini, India), Saurabh Jha (Austin, Texas) and Sailendu Kumar Patra (Bangalore, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods, apparatus, and processor-readable storage media for automated request processing using an ensemble machine learning framework are provided herein. An example computer-implemented method includes aggregating interaction data associated with a request; computing a weighted score for the request, wherein the weighted score comprises ...