US Patent Issued to CX360 on May 19 for "Machine learning model improvement" (Nebraska Inventors)

ALEXANDRIA, Va., May 19 -- United States Patent no. 12,633,286, issued on May 19, was assigned to CX360 Inc. (Omaha, Neb.).

"Machine learning model improvement" was invented by Schuyler K. Rank (Omaha, Neb.), Laura J. Kleiman (Omaha, Neb.) and Patrick M. Peterson (Omaha, Neb.).

According to the abstract* released by the U.S. Patent & Trademark Office: "There is disclosed, in an example, a computer-implemented system and method, which includes providing a large set of validation prompts; testing a first ML intent model with the large set of validation prompts, wherein the first ML intent model is to select for respective validation prompts a first intent from an intent set; testing a second ML intent model with the large set of validation ...