ALEXANDRIA, Va., March 31 -- United States Patent no. 12,591,813, issued on March 31, was assigned to Citibank N.A. (New York).

"Using machine learning models to cause operator actions" was invented by Ramnath Mahale (Chadds Ford, Pa.), Promiti Dutta (New York), Thomas Joseph Snyder (Hoboken, N.J.) and Murli D. Buluswar (Tenafly, N.J.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods and systems are described for utilizing machine learning models to generate a response. The system receives an operator input requesting actions to prompt a desired user interaction. The system selects user-specific machine learning models trained on interactions associated with each user of a plurality of users. Based on t...