ALEXANDRIA, Va., Sept. 30 -- United States Patent no. 12,748,651, issued on Sept. 29, was assigned to Cisco Technology Inc. (San Jose, Calif.).

"Identifying and responding to incidents within a system using an impacted services dependency graph" was invented by Amol Manohar Chaudhari (Dublin, Calif.), Giovanni Mola (San Francisco) and Utpal Thakrar (Goleta, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "An incident arising within a user system is analyzed to determine services directly or indirectly impacted by the incident. One or more responders are also determined for the incident based on user skill sets and details of the incident. The impacted services and the determined responders are then used...