US Patent Issued to Cisco Technology on March 31 for "Translating result data formats for nested courses of action executed by an incident service" (California Inventors)

ALEXANDRIA, Va., March 31 -- United States Patent no. 12,591,676, issued on March 31, was assigned to Cisco Technology Inc. (San Jose, Calif.).

"Translating result data formats for nested courses of action executed by an incident service" was invented by Glenn Gallien (San Francisco) and Sourabh Satish (Fremont, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Described herein are systems and methods for improving incident response in an information technology (IT) environment. In one implementation, an incident service initiates execution of a course of action and identifies a step in the first course of action that determines data in a first format. The incident service further determines a format req...