ALEXANDRIA, Va., Dec. 2 -- United States Patent no. 12,488,283, issued on Dec. 2, was assigned to Cisco Technology Inc. (San Jose, Calif.).
"Root cause discovery engine" was invented by Harish Doddala (San Jose, Calif.), Tian Bu (Basking Ridge, N.J.) and Tej Redkar (San Ramon, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "The disclosed technology relates identifying causes of an observed outcome. A system is configured to receive an indication of a user experience problem, wherein the user experience problem is associated with observed operations data including an observed outcome. The system generates, based on the observed operations data, a predicted outcome according to a model, determines that t...