US Patent Issued to Cisco Technology on Aug. 11 for "Generative and adaptive mediator for real-time interactions with conversational agents" (American, Indian Inventors)

ALEXANDRIA, Va., Aug. 12 -- United States Patent no. 12,707,009, issued on Aug. 11, was assigned to Cisco Technology Inc. (San Jose, Calif.).

"Generative and adaptive mediator for real-time interactions with conversational agents" was invented by Anupam Mukherjee (Bangalore, India), David Guoqing Zhang (Fremont, Calif.), Raul Alejandro Casas (Doylestown, Pa.) and Anand Prabhu Lottiya Ganesan (Bangalore, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A generative mediator engine can perform a requested interaction with a conversational agent of a target entity on behalf of a user. An internal conversational platform can identify intents for the requested interaction. An external artificial intelligence ...