US Patent Issued to Capital One Services on March 24 for "Visual representation generation for bias correction" (New York, Texas Inventors)

ALEXANDRIA, Va., March 24 -- United States Patent no. 12,585,729, issued on March 24, was assigned to Capital One Services LLC (McLean, Va.).

"Visual representation generation for bias correction" was invented by Vyjayanthi Vadrevu (Pflugerville, Texas), Lin Ni Lisa Cheng (Great Neck, N.Y.) and Xiaoguang Zhu (New York).

According to the abstract* released by the U.S. Patent & Trademark Office: "In some implementations, a device may determine an interaction profile for a provider that is to engage with a user in a communication session. The interaction profile may be based on interaction data relating to interpersonal interactions involving the provider during one or more previous communication sessions. The interaction profile may indicat...