US Patent Issued to Capital One Services on March 17 for "Key phrase topic assignment" (Indian Inventors)

ALEXANDRIA, Va., March 17 -- United States Patent no. 12,579,372, issued on March 17, was assigned to Capital One Services LLC (McLean, Va.).

"Key phrase topic assignment" was invented by Deepali Jain (Bangalore, India) and Shaktimaan Singh Sengar (Bengaluru, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "In some implementations, a system may obtain a transcript that includes interactions between a user and an entity. The system may extract a first quantity of key phrases from a first portion of the transcript that corresponds to an entirety of the transcript and may extract a second quantity of key phrases from a second portion of the transcript that corresponds to a subset of the entirety of the tran...