ALEXANDRIA, Va., Dec. 16 -- United States Patent no. 12,499,308, issued on Dec. 16, was assigned to Capital One Services LLC (McLean, Va.).

"Systems and methods for generating diagnostic assets for information retrieval and network pathway guidance" was invented by Jalen Isaiah Chase (McKinney, Texas) and Matthew Evan Skinner (Little Elm, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods and systems are provided for information retrieval pathway guidance. In particular, the systems and methods provided apply artificial intelligence to novel tasks related to retrieving remotely accessible data such as detecting competency levels of users, generating personalized guidance for individual users based ...