US Patent Issued to CallMiner on Dec. 2 for "Systems and methods of searching communications" (Florida, Massachusetts Inventors)

ALEXANDRIA, Va., Dec. 2 -- United States Patent no. 12,489,846, issued on Dec. 2, was assigned to CallMiner Inc. (Waltham, Mass.).

"Systems and methods of searching communications" was invented by Michael C. Dwyer (Fort Myers, Fla.), Erik A. Strand (Fort Myers, Fla.), Scott R. Wolf (Fort Myers, Fla.), Frank Salinas (Fort Myers, Fla.), Jeffrey A. Gallino (Lexington, Mass.), Scott A. Kendrick (Fort Myers, Fla.) and Shaoyu Xue (Valrico, Fla.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods for searching communications may include receiving a selection from a user of at least one of an acoustic characteristic, a language characteristic, or a category, accessing a database comprising a plurality...