ALEXANDRIA, Va., March 17 -- United States Patent no. 12,579,370, issued on March 17, was assigned to Bank of America Corp. (Charlotte, N.C.).
"Multilingual chatbot" was invented by Ramakrishna R. Yannam (The Colony, Texas), Emad Noorizadeh (Plano, Texas), Jennifer Russell (Dallas) and Rajan Jhaveri (Plano, Texas).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method for reducing response time of an utterance received in a multilingual chatbot system may be provided. The utterance may be received in a language other than a default language with respect to the multilingual chatbot system. The method may include receiving a request utterance from a remote user device and determining that the request utterance...