ALEXANDRIA, Va., July 15 -- United States Patent no. 12,664,364, issued on June 23, was assigned to Bank of America Corp. (Charlotte, N.C.).
"Electronic text analysis for detecting computer-generated interaction in text-based communications" was invented by Amit Janbandhu (Princeton, N.J.), Priyeshkumar Patel (Hillsborough, N.J.), Jennifer Corzo (Ewing, N.J.), Bartholomew Sanjeevinathan (Chennai, India), Bhushan Patel (Piscataway, N.J.) and Jitender Singh (Robbinsville, N.J.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A text analysis processing for detecting computer-generated text is provided. In some cases, a text-based chat interaction may be initiated and analyzed to determine whether the text-based c...