ALEXANDRIA, Va., Jan. 20 -- United States Patent no. 12,530,232, issued on Jan. 20, was assigned to Bank of America Corp. (Charlotte, N.C.).
"Cognitive convergence engine for resource optimization" was invented by Prashant Anna Bidkar (Delhi, India), Hitesh Chopra (Gurugram, India), Anjani Mishra (New Delhi), Avinash Kumar Gupta (Telangana, India), Prashant Khare (Maharashtra, India) and Sarvesh Subramani (Telangana, India).
According to the abstract* released by the U.S. Patent & Trademark Office: "Arrangements for using a cognitive convergence engine for resource optimization are provided. Requests for service, such as a loan, an account, or the like, may be received via different communication channels. The requests for service may be ...