ALEXANDRIA, Va., June 16 -- United States Patent no. 12,309,669, issued on May 20, was assigned to AT&T INTELLECTUAL PROPERTY I LP (Atlanta) and AT&T MOBILITY II LLC (Atlanta).
"Method and apparatus for managing communication inquiries" was invented by Dana Tardelli (Atlanta), Ginger Chien (Bellevue, Wash.), Adrianne Luu (Atlanta), Leonid Razoumov (Riverdale, N.Y.) and Nemmara K. Shankaranarayanan (Bridgewater, N.J.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system that incorporates teachings of the present disclosure may include, for example, a processing system that analyses, without user intervention, content of a first message directed from equipment of a sending user to equipment of a receiving us...