US Patent Issued to Amazon Technologies on March 24 for "Sentiment-based conversation hotspot detection" (California, Washington Inventors)

ALEXANDRIA, Va., March 24 -- United States Patent no. 12,586,573, issued on March 24, was assigned to Amazon Technologies Inc. (Seattle).

"Sentiment-based conversation hotspot detection" was invented by Gizem Tabak (San Carlos, Calif.), Masahito Togami (San Jose, Calif.), Michael Mark Goodwin (Scotts Valley, Calif.), Amalavoyal Chari (Los Altos, Calif.) and Siddhartha Shankara Rao (Seattle).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system may include machine learning models. A system may receive audio information representing an utterance of a conversation session. A system may divide the audio information into a plurality of audio portions. A system may evaluate a first audio portion using a tone-base...