US Patent Issued to Allstate Insurance on July 7 for "Natural language processing for roadside assistance" (North Carolina, Illinois, Georgia Inventors)

ALEXANDRIA, Va., July 7 -- United States Patent no. 12,677,125, issued on July 7, was assigned to Allstate Insurance Co. (Northbrook, Ill.).

"Natural language processing for roadside assistance" was invented by Anthony Banks (Matthews, N.C.), Todd Bucco (Lake Villa, Ill.) and Brandon Tarvin (Upatoi, Ga.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Implementations claimed and described herein provide systems and methods for submitting a roadside assistance request. The systems and methods use natural language communication to determine an intent. The intent is determined by the system and used to generate and submit the roadside assistance request."

The patent was filed on June 13, 2023, under Application ...