ALEXANDRIA, Va., Feb. 11 -- United States Patent no. 12,547,643, issued on Feb. 10, was assigned to ACTIANCE LLC (Redwood City, Calif.).
"Unified context-aware content archive system" was invented by John Onusko (Garden Valley, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "The disclosed systems and methods relate to searching archived communications. A computing device can receive device communications captured for a communication modalities. The computer system can generate data in a single information structure comprising the device communications captured for the communication modalities. The computer system can generate a transcript of an interaction between participants for the communication mod...