US Patent Issued to ACER on Aug. 25 for "Internet telephone system, private branch exchange device and customer service scheduling method" (Taiwanese Inventor)

ALEXANDRIA, Va., Aug. 25 -- United States Patent no. 12,719,987, issued on Aug. 25, was assigned to ACER Inc. (New Taipei City, Taiwan).

"Internet telephone system, private branch exchange device and customer service scheduling method" was invented by Wen-Cheng Hsu (New Taipei City, Taiwan).

According to the abstract* released by the U.S. Patent & Trademark Office: "An internet telephone system, a private branch exchange device (PBX device) and a customer service scheduling method are provided. The internet telephone system includes a user device, a PBX device and at least one service extension. The user device includes a processing unit and a transmission unit. The PBX device includes a communication unit, an interactive voice response u...