US Patent Issued to Accenture Global Solutions on Sept. 22 for "Quantum computation for customer service optimization" (California, New Jersey Inventors)

ALEXANDRIA, Va., Sept. 24 -- United States Patent no. 12,743,650, issued on Sept. 22, was assigned to Accenture Global Solutions Ltd. (Dublin).

"Quantum computation for customer service optimization" was invented by Shreyas Ramesh (Mountainside, N.J.), Kung-Chuan Hsu (Cerritos, Calif.) and Max Howard (San Francisco).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods, systems, and apparatus for solving service optimization tasks using quantum computation. In one aspect, a method includes receiving data representing a service optimization problem; modelling the service optimization problem as a length-restricted maximum-weighted path (LRMWP) problem on a graph; determining a binary program of the LRMWP prob...