ALEXANDRIA, Va., Dec. 2 -- United States Patent no. 12,489,851, issued on Dec. 2, was assigned to 8x8 Inc. (Campbell, Calif.).
"Analysis of data metrics in server-based network" was invented by Zhishen Liu (Campbell, Calif.), Qing Zhao (Campbell, Calif.) and Bryan R. Martin (Campbell, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Apparatuses and methods concerning routing of calls in a client-specific server are disclosed. As an example, one apparatus includes a first processing circuit communicatively coupled to such a server. The server is configured to generate call event messages for the calls routed by the server. The first processing circuit is configured to generate call summary metrics from t...