ALEXANDRIA, Va., Sept. 15 -- United States Patent no. 12,737,201, issued on Sept. 15.
"System and method of navigating a digital platform with a customized virtual assistant" was invented by Harihar Rengan (Dubai, United Arab Emirates).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method and system of navigating a digital platform with a customized virtual assistant is provided. More specifically, a firm, with a digital platform such as a website, an app, a self-hosted app, and/or an API toolkit will be able to provide its users with a method to ask, by voice on an app/website, type on an app/website, and/or speak over an Interactive Voice Response (IVR) call, to access these entities. Further, the method ...