ALEXANDRIA, Va., Jan. 20 -- United States Patent no. 12,530,695, issued on Jan. 20.
"Interactive instructional system" was invented by Ramon Ramos (San Antonio).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system that is a network for providing instructions to a user seeking assistance. The system has an uplinking device that is used to transmit information across a network. The uplinking device transfers visual and audio information. The system provides options for the user of the uplinking device to connect with internal support members that are a part of his own organization or connect with external support members that are not a part of the user's organization. Within those choices the user can decide...