ALEXANDRIA, Va., Feb. 17 -- United States Patent no. 12,554,931, issued on Feb. 17.
"Method and system of improving communication skills for high client conversation rate" was invented by David Kobierski (Phoenix).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method of improving communication skills for a high client conversation rate is executed by assigning a sales script to at least one specific agent account with a remote server, wherein an administrator account selects the sales script for the specific agent account. At least one client sales call between the by the specific agent account and a potential client is then recorded with the remote server to extract a transcript file from the cl...