AUSTIN, Texas, Dec. 24 -- The State of Texas (Agency Number: 711) has posted a solicitation notice on Dec. 23.
Here are the related details:
Class/Item Code: 20832-*Customer Relationship Management Software (CRM), Microcomputer;
Solicitation ID: TAMU-RFP-26-4945
Status: Posted
Solicitation Description: Texas A&M University,subsequently referred to as Texas A&M, Transportation Services is seekingproposals from qualified vendors to provide, configure, and implement acomprehensive Call Center Software Solution for the Customer Service Team. Theselected vendor shall supply software, associated call centerhardware/equipment, system configuration, training, and ongoing support. Thesolution must enhance caller experience, support intelligent ...