WASHINGTON, Aug. 11 -- Office of the Secretary has issued a notice called: Privacy Act of 1974; System of Records.
The notice was published in the Federal Register on Aug. 11 by Karyn Gorman, Departmental Chief Privacy Officer.
Summary: In accordance with the Privacy Act of 1974, the Department of Transportation (DOT) proposes a new system of records titled "DOT/FMCSA 016, Customer Relationship Records (CRR)." This system of records allows DOT to collect and maintain both written and verbal correspondence from Agency customers who contact the FMCSA (1-800-832-5660 toll free number, by email, or chat). The information in the system enables the Agency to receive, respond to, and refer customer inquiries regarding Agency services.
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