BLACKSBURG, Va., March 23 -- Virginia Polytechnic Institute and State University issued the following news release:
In filling out his profile for a new artificial intelligence (AI) software system, U.S. Air Force Maj. Lance Wilhelm was particularly candid about his past leadership challenges.
"I struggle to be confident when communicating with employees that have much more experience in the lab than me," he said out loud as he typed. "I would like to improve balancing empathy with directness, while maintaining confidence in the decisions I need to make."
He was giving a demonstration for study participants on how to use the software, but it was based on Wilhelm's past struggles as a new manager in a lab where many of the employees had s...