GENEVA, April 20 -- ZOOM COMMUNICATIONS, INC. (55 Almaden Boulevard6th FloorSan Jose, California 95113) filed a patent application (PCT/US2025/047525) for "ARTIFICIAL INTELLIGENCE ASSISTANCE FOR CONTACT CENTERS" on Sep 23, 2025. With publication no. WO/2026/080224, the details related to the patent application was published on Apr 16, 2026.

Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).

Inventor(s): DELORIMIER, David Robert (55 Almaden Boulevard6th FloorSan Jose, California 95113), OK, Kwang (55 Almaden Boulevard6th FloorSan Jose, California 95113), ZHAO, Xue (55 Almaden Boulevard6th FloorSan Jose, California...