UNIVERSITY PARK, Pa., Sept. 14 -- Pennsylvania State University issued the following news release:
UNIVERSITY PARK, Pa. - As artificial intelligence (AI)-powered chatbots become more popular and more human-like in the way they communicate, users are increasingly turning to them as trusted sources of information on topics ranging from personal finance to health. That may be problematic, according to Penn State researchers, who found in a recent study that the more conversational an AI chatbot is, the more likely users will trust it - even when it shares misinformation. The team said verification options may help rebuild needed skepticism.
In their study, published in the Journal of Computer-Mediated Communication, the researchers found tha...