Aizawl, Sept. 6 -- The Mizoram Power and Electricity Department will conduct a specialfour-day grievance redressal drive from Monday to Thursday to deal with complaints relatedto electricity bills and smart meters here.

The initiative comes against the backdrop of growing concerns among consumers over unusually high electricity bills following the rollout of smart meters. The issue has also sparked public protests in the capital, with a group of consumers recently taking to the streets to voice their grievances.

During the special drive, separate complaint booths will operate at electricity bill counters across Aizawl. Officers and staff of the department will be stationed at the counters to receive complaints and assist consumers in reso...