New Delhi, Sept. 15 -- The Employees' State Insurance Corporation (ESIC) has introduced an SMS-based facility to provide insured persons with automatic updates on the status of their claims, reducing the need for beneficiaries to visit branch offices to track their cases.
In an order, ESIC said the facility has been incorporated into its system to ensure timely communication to insured persons at different stages of claim processing.
Under the new system, SMS alerts will automatically be sent to insured persons when a claim is submitted, rejected or approved, according to the communication issued by the corporation's Benefit Division.
The measure is intended to improve transparency in claim processing and keep beneficiaries informed abou...