New Delhi, Nov. 9 -- To make public services more transparent, accountable and accessible to citizens, Chief Minister Rekha Gupta's government has notified the Delhi (Right of Citizens to Time-Bound and Easy Delivery of Services) Act, 2026.
The Act aims to ensure that government departments deliver services within prescribed timelines and that officials responsible for unnecessary delays are held accountable.
It will replace the existing time-bound service delivery law of 2011 with a more modern and accountable system.
Speaking on the development, Chief Minister said that, inspired by Prime Minister Narendra Modi's vision of 'Nagrik Devo Bhava' and the mantra of 'Minimum Government, Maximum Governance', the government is committed to mak...