Nagpur, Nov. 1 -- A consumer commission in Nagpur has directed the Maharashtra State Electricity Distribution Company Limited (MSEDCL) to install a 3 HP solar agricultural pump at a farmer's field within 60 days after finding that the utility had failed to provide the connection despite receiving payment more than seven years ago.
The Additional District Consumer Disputes Redressal Commission also directed the power utility to pay Rs 35,000 to the 69-year-old farmer, including Rs 25,000 for mental harassment and Rs 10,000 towards litigation expenses.
In its October 22 order, the commission held MSEDCL responsible for deficiency in service, observing that the farmer was forced to make repeated visits to the utility for years and eventually...