Dhaka, Oct. 30 -- Artificial intelligence (AI) is no longer just about ChatGPT, Gemini, Grok, or Perplexity; in an age charged with the excitement of the Fourth Industrial Revolution, billions of dollars are being poured into AI and automation as global tech giants compete fiercely, and this technological wave has now reached Bangladesh as well.

When businessman Selim Hossain called a private bank's customer service recently, he expected to go through the usual menu options. Instead, he encountered something entirely different.

"An AI answered my call. It responded exactly as a human executive would - it felt like I was talking to a real customer service officer on a personal line," he said, still astonished by the experience.

It is no...