India, July 15 -- The Delhi Metro Rail Corporation (DMRC) has announced its 12th Online Customer Satisfaction Survey, running from 15 July to 14 August 2026.
Survey Details
- Objective: Collect commuter feedback on Metro services and facilities, plus suggestions for improvement.
- Access: Available via DMRC's official website [www.delhimetrorail.com]. Links will be placed on the homepage.
- Languages: English and Hindi.
- Duration: One month only - survey closes on 14 August 2026.
Topics Covered
Participants can share feedback on seven key aspects of Metro operations:
1. Availability & Accessibility
2. Facilities offered to customers
3. Information
4. Quality of Services
5. Customer Services
6. Outside Metro Area
7. Security, Safety & Comfort
Why It Matters
DMRC uses these surveys....
Published by HT Digital Content Services with permission from Travel Media.