India, July 31 -- ad it gone as planned, it would have been a dream birthday escape for Minal Patel. "I was planning the trip for months. My birthday's in March, and by October, I had decided on Vietnam," the Mumbai-based PR Professional told Travel+Leisure India & South Asia. "I came across one company on Instagram specialising in these trips. They offered me a discount if I paid the full amount early."
The date of the trip drew closer, but Patel complained of receiving no information-no flight details, no itinerary, no stay confirmations. "I kept following up, and a week before the trip, I finally demanded a refund. I kept calling them multiple times a day. After a lot of chasing, I got my money back: around 1.7 lakh," Patel recalled ho...