India, July 30 -- Exato Technologies has gradually evolved from being a customer experience solutions firm into an enterprise technology firm that deals in artificial intelligence, automation, cloud computing and digital transformation.

In order to bolster its position in AI, Exato hired Muralidharan, who worked at Tata Consultancy Services as its chief AI officer. His responsibilities extend far beyond creating AI-based products to establishing AI-as-a-service solutions, creating centres of excellence, creating proprietary intellectual property and delivering industry-specific AI solutions. As per management, Exato plans collaborations with large-scale AI firms, which will be announced shortly.

This strategy is already being translat...