India, Sept. 29 -- Every insurer has to handle customer complaints, appeals and grievances, and the rules around how quickly they respond are strict. Many still do this through email chains and legacy systems that are hard to audit. Software that tracks each case from the first complaint to the final resolution is becoming a basic need instead of a nice-to-have.

Shares of Newgen Software Technologies Ltd. were trading at Rs. 470.85, down 0.75 percent from previous close of Rs. 474.40. The stock opened at Rs. 480.00, reaching an intraday high of Rs. 493.40 and low of Rs. 465.40. The company currently has a market capitalization of Rs. 6,721 crores.

What's the News? Newgen Software Technologies, a provider of low-code digital automation ...