India, Oct. 7 -- Mumbai (Maharashtra) [India], October 7: There's a certain logic to hospitality and real estate sitting close together, even though most people treat them as entirely separate industries. Both come down to the same basic question, really. Does the space actually work for the person standing in it. Run a hotel and you learn that fast, guests notice everything, the awkward layout, the slow lift, the room that never quite feels comfortable no matter how nice the furniture is. Turns out a lot of that thinking carries over surprisingly well once you start building homes instead of hotel rooms.

Service as a Starting Point, Not an Add-On

Hospitality trains you to think about service first, and building second. A hotel isn't re...