Bangladesh, July 9 -- The Narayanganj District Administration has introduced weekly public hearings to strengthen public service delivery and ensure quicker resolution of citizens' complaints, with Deputy Commissioner (DC) Md Raihan Kabir personally hearing grievances and directing officials to take prompt action.
The initiative, aimed at improving the quality and efficiency of government services while reducing public harassment, is held every Wednesday from 10:00am to 12:00pm at the Deputy Commissioner's Office. During the designated hours, citizens are able to present their complaints and requests directly to the DC without intermediaries.
A public hearing under the programme was held at the conference room of the Deputy Commissioner's...