New Delhi, Oct. 5 -- At a Glance

Saro Spadaro is an Italian entrepreneur with more than 25 years of experience in Caribbean hospitality and real estate. As the leader of The Maho Group in Sint Maarten, he sees artificial intelligence as both an opportunity and a strategic challenge for the hospitality industry.

His perspective goes beyond automation. AI can help hotels anticipate maintenance needs, improve food preparation, optimize the use of cleaning and laundry products, and better understand guest preferences. But Saro Spadaro argues that technology should strengthen human service, not replace it.

The larger challenge for hospitality businesses is therefore not simply adopting AI. It is learning where intelligent systems create gen...